Services

ISO 9001

ISO 14001

ISO/TS 16949

AS9100

AS9110

Healthcare

Status of Quality Improvement Movement

The Process

Key Objectives

ISO As A System

Benefits of Framework

Supplier Development: What? Why? & How? Now available.  $95.00

Complaint Issues

Smithers Quality Assessments, Inc.  is committed to maintaining the integrity of the third-party assessment process for ISO-based international management system standards.  If you are a stakeholder in this, and you feel that there is a specific problem that you would like to inform us about, please complete the following information.

*All Fields with a red star are required.

Name of person initiating complaint: *

 

Name of organization initiating complaint: (if applicable)

Contact Information (see confidentiality notice below)

  Phone: *    

  Address: *    

  Email: *    


May a member of SQA management contact you?

Yes  (If yes, please provide contact information if different from above.
No     (Do not contact us)

     Alternate contact information:

          Phone: 

          Address:

          Email: 

 


Is this complaint about:*

     SQA Itself (office staff, auditor, management)?

     An SQA-certified client?

     A non-SQA certified organization?

     Another registrar?

     An Accreditation Body?

     Other stakeholder?

          please describe:

 


Nature of complaint:*

 

Objective Evidence: *

 

How does this issue effect you or your organization?*

 

Can we use the name of the person and/or organization initiating the complaint? *

 Yes   No 

Expectations of the person initiating the complaint:*

     I expect a response from SQA

     I do not expect a response from SQA

If we are not the first organization to receive this particular complaint, describe the actions already taken:


CONFIDENTIALITY NOTICE:

SQA's policy is to maintain the confidentiality of all persons or organizations that file a complaint.  If our efforts to reach an effective solution require that the name of the person or organization filing the complaint be made known, SQA will contact that person/organization prior to revealing any information.  If permission if not granted, the investigation will cease for lack of ability to pursue.

*I have read and fully understand and agree to the confidentiality notice. 

 (type the word "Agree" in the text box)