ISO 14000 Drives a
Different Commitment to Communication
Conforming to the ISO 14001 standard requires both internal and
external communications processes and plans. Internal communication is required
as a follow-up to awareness and competence training. Also required is an emergency
preparedness and response system, which includes appropriate external communications
to all key constituencies (community neighbors, governmental entities, suppliers,
etc.).
The implementation of an ISO 14001 EMS will result in more organized, higher quality
environmental information about a business. Some government officials predict that
ISO 14001 will result in businesses sharing this information with its external neighbors
œ either voluntarily, or involuntarily, through the auspices of governmental agencies.
The ISO 14001 standard does not require volunteering information to external communities.
But, as in the case of the Chemical Manufacturers Association‘s —Responsible Care“@
program, businesses are required to demonstrate compliance with all governmental
regulations and related standards. Forward-thinking companies will probably want
to communicate with key external constituencies when they meet or exceed targets
for source reduction and waste minimization within their facilities.
At a time when —“not in my backyard“ thinking can channel how regulations are enacted
and enforced, it makes sense for most companies to go beyond simply setting objectives,
writing plans and putting a proactive external communications program in place.
The Multi-State Working Group (MSWG) is working on a definition and a procedure
for sharing environmental information with external constituencies.
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The decision to pursue ISO 14001 certification involves
a substantial commitment of time and resources. Smithers Quality Assessments
recognizes that this is a very personal decision requiring a solution tailored
to your needs. To arrange for a SQA representative to review your certification
needs, contact us at 330-762-4231
today.
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