ISO 9001:2000
Conclusions
Regarding the implementation of an ISO 9000 Standard
Clearly, there is a distinct
link between all of the requirements of ISO 9001:2000 to product or
service. The standard provides a basic format for any organization around
which it can organize and develop a quality management system that is
focused on defect prevention and continuous improvement. However, as
with any normal population, there will be variations in the degrees
to which organizations take the requirements to heart.
Some will simply give it lip
service, relegating the requirements to the “quality people.” Others
will spend some time and money to create a conforming system, obtain
certification, and then let it lapse because of “more pressing issues.”
However, there will be a distinct group that will embrace the requirements
as a way of life and, in so doing, will create a culture upon which
customer satisfaction and growth can be achieved.
Which group do you want your
organization to fall within? The choice is yours.

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